Shop Terms and Conditions

Effective Date: 22 May 2025

Welcome to the Nifty Online Shop (www.nifty.lenabenjamin.com/shop), operated by Lena Benjamin. These Terms and Conditions govern your use of our website, the purchase of products, and participation in any digital subscription services we may offer in the future.

1. Acceptance of Terms

By using our website and placing an order, you agree to these Terms and Conditions. Please read them carefully before purchasing.

2. Orders & Payments

◼ All prices are listed in GBP (£) and are inclusive of VAT (if applicable).

◼ Orders are confirmed once full payment is received.

◼ We reserve the right to cancel or refuse any order at our discretion.

3. Shipping & Delivery

We currently ship fashion items within the United Kingdom and internationally.

UK Shipping Options:

Express (1–2 business days): £6.95

Standard (3–4 business days): £3.95

Economy (7–8 business days): £2.95

International Shipping Options:

Express (1–2 business days): £24.95

Standard (3–4 business days): £14.95

Economy (7–8 business days): £9.95

Shipping costs are displayed at checkout based on your delivery location and selected option.

We aim to dispatch orders within 1–2 business days of confirmation.

Delivery timelines are estimates and may vary due to customs or courier delays.

Customers are responsible for any applicable customs duties or import taxes.

4. Returns & Exchanges

◼ Items may be returned within 14 days of receipt in original condition for a refund or exchange.

◼ Sale items and digital products (if offered) are non-refundable.

◼ Return postage is the responsibility of the customer unless the item is faulty.

5. Intellectual Property

All content, images, and products are the property of Lena Benjamin or its licensors. You may not reproduce, copy, or exploit any part of the site or product designs without permission.

6. Digital Subscriptions (Future Service)

◼ Subscription content, when offered, will be delivered digitally and is for individual use only.

◼ Subscriptions may be paused or cancelled at any time via your account dashboard.

◼ Access is granted upon successful payment.

7. Limitation of Liability

We are not liable for indirect or consequential loss, or any business losses such as loss of profit or opportunity. Liability is limited to the value of the item purchased.

8. Governing Law

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.

Contact Us:
Email: shop@nifty.lenabenjamin.com